A Customer Account Manager (CAM) will be responsible for all administration functions and will guide you through the registration process. They will remain a point of contact for the whole time your ship is on the UK Ship Register, available 24/7, building a long-term relationship with you so your needs and expectations of a quality Flag are met.
A Customer Service Manager (CSM) is allocated to each company. They are a qualified surveyor and will be responsible for all your technical issues on all matters relating to UK Ship registration.
A Client Technical Manager (CTM) who is a qualified surveyor available 24/7 will ensure consistency of standards and customer service provided by our network of CSMs.
Access to technical assistance from Duty Surveyors 24/7, 365 days a year.
Assistance from qualified, experienced professionals and surveyors within maritime safety, maritime policy, environmental policy and seafarer services that can provide expert advice on your needs.
24-hour vessel and mortgage premium registration service provided all documentation is received.
We are a Flag of Quality
An international reputation for expert advice and guidance with a proactive leading role at the International Maritime Organization (IMO), EU and Quality Shipping Committees.
MCA Surveyors operational experience as Masters/Chief Engineers and Policy specialists help to provide relevant operational input to developing new regulations through M Notices and Guidance to owners, operators and seafarers.
Industry, through stakeholder engagement participate at various forums and specialist groups when considering new policy and regulations.
Our mortgage registration provides flexibility and security of finance.
A pragmatic approach focusing on finding practical solutions.
Alternative Compliance Scheme (ACS) whereby the survey and certification process is streamlined by minimising duplication of effort with the Classification Societies: ACS allows the Classification Society to perform all statutory surveys required under SOLAS, MARPOL and Load Line Conventions (with the exception of ISM, MLC and ISPS audits) without a formal 'appointment' by the UK Ship Register. This allows the MCA to survey/audit the human element aspects of a ships operations.
Quality Assurance offering certification to ISO 9001 and ISO 14001 standards with audits being taken in harmonisation with International Safety Management Code. By harmonising the audits, it reduces the costs to ship-owners.
UK has minimal seafarer nationality restrictions giving companies flexibility in whom they employ provided they have a Certification of Competency issued by one of the 49 Administrations, that are accepted by the UK.
Flexible manning levels to reduce costs for vessel warm and cold lay-up.
Owner and operator incentives from UK Government providing more flexibility in costs such as Tonnage Tax and provision of SMaRT funding to increase the number of qualified seafarers in the UK maritime industry.
Reputation is Key
The UK Flag is one of the top performers on both the Paris and Tokyo MoU 'White Lists'. UK registered ships are not targeted by Port State Control regimes in the world's major trading areas.
Qualship 21 status for UK registered ships entering US ports. US Coastguard Inspection regime equivalent to the Paris MOU whereby because the UK has this status, UK registered ships visiting US ports are less likely to be targeted for inspection.
The Department for Transport's International Maritime Security Operations team works collaboratively with the MCA and stakeholders to help improve maritime security conditions for UK ships, seafarers on UK ships and British citizens at overseas ports.
UK and China Agreement for reduced port fees for UK registered shipping entering Chinese Ports.